As a Health Partnership Lead, you will be responsible for leading market awareness, account insights and customer analysis, strategy and engagement, execution, tendering, contracting, as well as pricing and reimbursement negotiations. You will work to foster deep and meaningful partnerships with key institutions, HCP’s, external stakeholders resulting in long-term ongoing opportunities that drive product choice and brand adoption. You will create a value co-creation partnership with each customer to establish company and product brand loyalists by generating privileged insights and positioning Moderna as a partner for Healthcare ecosystems and populations. By doing this you can focus our core resources (e.g., marketing, market access, data specialists) and maximize the value for consumer, customers and Moderna.
Here’s What You’ll Do:
Generating and processing insights on local market trends, accounts, and competitors
Anticipating the commercial market drivers and ensuring the commercial insights are captured with the strategic plan by working closely with the team and external stakeholders
Through relationship building, securing important and privileged commercial insights that allow Moderna to anticipate the commercial market drivers and ensure Moderna is in position to adapt accordingly
Analyzing and segmenting buyer landscapes along different criteria including business opportunity, buying instrument, preferences, etc.
Analyzing and assessing the economics of accounts, and demonstrates Moderna´s value in the individual account context
Leading and executing the account planning & management with regards to contracting and tender operations
Leading and executing contracting and tender operations for accounts incl. opportunity generation, listings/ supplier qualification, contracting/ bidding processes, negotiations, and performance management/ monitoring
Tracking tenders and collaborate cross functionally to shape and respond in a timely manner
Performing required internal organizational alignment including access & pricing, supply management, marketing, medical, etc.
Ensuring consistent implementation of price governance for contracting activities
Planning and executing pull through promotion to e.g., physicians, pharmacists via multiple direct channels (approved emails, mailing campaigns, video calls, etc.)
Creating and delivering opportunities to demonstrate the value of Moderna´s portfolio to account stakeholders
Adjusting and deploying channel specific and tailored account communication materials across touchpoints utilizing the most appropriate technologies to support decision making and effectively create desired behavioral change and customer experience
Assuming account responsibility for sales performance and investments, delivery of business and sales targets within a defined geographical territory
Utilizes the full capacity, experience, and knowledge of a multi-functional team and organization to co create innovative solutions for and with customers
Working with the functional leaders and business partners, utilizing the market and KOL procurement insights to inform the budget and long-term forecasts
Supporting the business strategy and target achievement
Building and maintaining strong relationships with key decision makers (purchasing groups and procurement in hospitals and vaccination centers, HCP)
Working in partnership with the Access Team, the Medical Team, the other relevant functions, and with all the colleagues of the Business Unit to ensure efficiency of teamwork and agree on a plan of action for roles and responsibilities
Developing trusted business relationships with relevant bodies to include Scientific Association, Commissioning Groups, territorial/hospital authorities, and relevant therapeutic organizations and associations
Supporting the process of forecasting sales targets throughout the financial calendar year
Lead the development and implementation of innovative strategies and tactics that can transform the customer experience and differentiates Moderna
Here’s What You’ll Bring to the Table:
Bachelor’s Degree and 10+ years of experience in innovative pharmaceuticals brand management and/or customer facing roles
Master’s Degree in Science or Business is a plus
Understanding on vaccines and/or infectious disease is plus
Thinks strategically, prioritizes effectively and delivers high-impact results
Proven ability and hands-on experience in managing diverse product communications tools
Exceptional project management experience, including managing several programs/ projects simultaneously
Strong business acumen and robust understanding of regulatory requirements as they relate to marketing programs and initiatives
Demonstrated experience using innovative digital channels and platforms for customer
Collaborative leadership skills to influence without authority and work effectively with senior leadership
Ability to take initiative and work independently and is comfortable with ambiguity
Effectively negotiates and collaborates with stakeholders; demonstrates the ability to resolve conflict in a constructive manner
Strong and respectful interpersonal and partnering skills, and the ability to build meaningful and sustainable relationships at all levels and functions of the organization
A dynamic and positive team player with excellent organizational, influencing, presentation skills
Solution-oriented, demonstrates quick analysis, thoughtful and ethical judgment, and rapid response on issues and tasks
Pragmatic and willing to drive and support change
Ability to seek diverse input from multiple constituents and stakeholders to drive decisions and innovative solutions
Excellent written and verbal communication in English and Chinese
Strong role-modelling of Moderna Mindsets
A desire to be part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative.
Moderna offers personalized benefit programs and well-being resources as unique as our global workforce so employees can do their best work.
We recognize and appreciate your diverse needs and interests and do our best to support you at work and at home with:
Quality healthcare and insurance benefits
Lifestyle Spending Accounts to create your own pathway to well-being
Free premium access to fitness, nutrition, and mindfulness classes
Family planning and adoption benefits
Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, and a discretionary year-end shutdown
Educational resources
Savings and investments
Location-specific perks and extras!
The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.
About Moderna
Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.
By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.
We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.
If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.
Moderna is a smoke-free, alcohol-free and drug-free work environment.
Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!
Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.
Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. We’re focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.
Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Talent Acquisition Partner or contact the Accommodations team at leavesandaccommodations@modernatx.com . (EEO/AAP Employer)
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